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Fire & Water - Cleanup & Restoration

Contacting your insurance company

5/13/2021 (Permalink)

  1. Review Insurance Policy– Ensure you have coverage for water damage in your insurance policy before reaching out to the insurance company.
  2. Record Important Information– It is important to keep a record of the following information:
    • Date of water damage
    • Location of water damage
    • Contact information of property owner
    • Pictures and/or videos of water damage
    • Detailed inventory of damaged possessions
    • Cleanup and remediation estimates
    • Talk to Insurance Company
  3. Sit Tight– Do Not Make Any Changes – Most insurance companies will start investigating your claim within 15 days of receiving a written notice from you.
  4. Adjuster– The insurance company will send an adjuster to your home to inspect the damage. The fee is usually a percentage of the claim and is subtracted from the settlement you receive.
  5. Settle Claim and Remediate Damages – Be sure to keep all receipts for cleanup, repairs, and other related costs!


SERVPRO of South Arlington is here for all of your restoration needs.

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